Guidance Software Professional Services

Product Services

Guidance Software products are the de facto market standard for e-discovery and digital investigations. Since the first release of EnCase 15 years ago, the products continue to evolve to support the latest technologies and deliver superior performance and enhanced usability.

To ensure that you are maximizing the return on your software investment, let our experienced consultants help you upgrade your EnCase products to the most current release. Guidance Software consultants have the knowledge and track record to get you up and running quickly and smoothly. We can also help your staff become familiar with the new product features so you can begin turning them into tangible benefits for your investigative solutions.

Service Overview:

Our Software Upgrade Services are carefully designed to provide a well-planned and executed upgrade experience in the shortest amount of time. We assess your current environment, develop an upgrade plan, perform the actual upgrade, and conduct the necessary tests to ensure your processes will continue to run with minimal interruption. In addition, we can help your staff get up to speed on the new product features and recommend procedural improvements to effectively perform tasks at optimum efficiency. Our upgrade services include the following steps:

  • Evaluation and planning: We start by understanding your current system environment and your organization’s needs. Working side-by-side, we develop an upgrade and testing plan that fits your system configuration and business requirements—and mitigates risk.

  • System upgrade: Guidance Software consultants construct the optimal upgrade methodology for each new product release. Our consultants are trained to use these methods to perform the system upgrades. They bring both the technical knowledge and experience to minimize the risks of implementing upgrades and reduce the cutover time, and the solutions knowledge to help you optimize the use of the new product features in your forensics, e-discovery, and cybersecurity environments.

  • Validation testing: Guidance Software consultants construct the optimal upgrade methodology for each new product release. Our consultants are trained to use these methods to perform the system upgrades. They bring both the technical knowledge and experience to minimize the risks of implementing upgrades and reduce the cutover time, and the solutions knowledge to help you optimize the use of the new product features in your forensics, e-discovery, and cybersecurity environments.

  • Training on new system features: So you can get the most benefit from your new software quickly, our consultants help your staff to learn about and properly implement the new features in your environment. With extensive experience in your solution areas, our consultants can recommend the best ways to utilize the new software functions to improve your workflow, performance, and overall ROI.

Key Benefits:

  • Mitigate risks during upgrades through experienced consultants
  • Benefit from proficient, detailed planning and preparation for upgrades
  • Minimize downtime by using an efficient, standardized upgrade methodology
  • Employ Guidance Software consultants and free up your IT staff to focus on strategic requirements
  • Take advantage of the latest technologies and enhanced user interface in new releases
  • Implement new features faster through product familiarization
  • Maximize your return on your system investment

Contact us today to discover the difference that Guidance Software Professional Services can make to your upgrade process.
Call 1-866-973-6577.

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